Why is it that you don't want the faster speed? Help me understand why you don't want faster internet.

   you engage customers trying to disconnect their service with high pressure retention departments which makes them uncomfortable

Top text and button text copyright Comcast employee; disconnect reasons copyright reddit.com/u/chamberlainb. See http://np.reddit.com/r/videos/comments/2au78j/guy_attempts_to_discontinue_service_with_comcast/cizbok1